Frequently Asked
Questions?

TIKI is a licensed cross-border money transfer platform that enables users to send money securely from the UK to African countries like Nigeria, and Gambia.

TIKI allows you to send money internationally through our secure platform. Simply create an account, verify your identity, add a recipient, and send money directly to their bank account.

Download the TIKI app, create an account, complete verification, add your recipient's details, enter the amount you want to send, and confirm the transaction.

Most transfers are processed within a few minutes. However, some transactions may take longer depending on network or bank processing times.

Yes, Tiki allows you to send money to supported destinations.

Transfer limits may apply depending on your account type and verification level.

If your transfer takes longer than expected, please contact our support team with your transaction details for assistance.

Once a transfer has been successfully processed, it may not be possible to cancel it. Please review all details carefully before confirming your transaction.

TIKI currently supports money transfers from the UK to Nigeria and Gambia, with plans to expand to more African countries soon.

Yes, Tiki uses secure systems and processes to help protect your transactions and account information.

Please ensure all recipient details are correct before sending money. Transactions sent to incorrect details may not be reversible.

You can contact our support team through the support option available on the app or website.